Terms of service
Terms of Service
Last updated: March 11, 2026
Welcome to RACHEL. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. General
These Terms of Service apply to all users of the site, including browsers, customers, and merchants. RACHEL reserves the right to update or change these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.
2. Products
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
3. Pricing & Payment
All prices are listed in Hong Kong Dollars (HKD). We reserve the right to change prices at any time. Payment must be received in full before your order is processed and shipped.
4. Orders
We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment, a full refund will be issued.
5. Shipping
Please refer to our [Shipping Policy] for full details on delivery times and charges.
6. Exchanges & Refunds
Please refer to our [Exchange & Refund Policy] for full details.
7. Intellectual Property
All content on this website, including images, text, logos, and design, is the property of RACHEL and may not be reproduced without written permission.
8. Limitation of Liability
RACHEL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
10. Contact
For any questions regarding these Terms, please contact us at:
rachelhklimited@gmail.com
Shop B, G/F, Tung Wui Building No. 46 Kimberley Road, TST, Kowloon, Hong Kong